Theory Building in Facilities Management Research: Case Study Methodology

This paper describes the process of theory building in performance measurement in facilities management through a study of the applications of some core principles of business performance context, and theory verification as it investigates the practical validity of a number of existing general theoretical propositions relating to business performance measurement in facilities management. In this reciprocal way, the present research helps to contribute to expanding the sphere of different disciplines where the theoretical propositions are valid. It further concerns case studies – from specifying the research questions to reaching closure. Some features of the process, such as epistemological foundation and selection of research method are described which are especially appropriate in new topic areas such as performance assessment in facilities management.